Privacy policy

Last updated: April 2026

At VELLZA, accessible at vellza.co.uk, we are committed to protecting your personal information and your right to privacy.

Information We Collect When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information We use the information we collect to:

  • Process and fulfil your orders
  • Send you order confirmations and updates
  • Respond to your questions and requests
  • Improve our store and customer experience
  • Comply with legal obligations

Sharing Your Information We share your personal information with third parties only to help us provide our services, such as payment processors and shipping carriers. We do not sell your personal information to third parties.

Data Retention We retain your personal information for our records unless you ask us to delete it.

Your Rights As a UK-based customer, under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data

To exercise any of these rights, contact us at bernardhachimi@outlook.com.

Cookies We use cookies to power and improve our store. You can control cookies through your browser settings.

Changes to This Policy We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact Us For questions about this privacy policy, please contact us at: 📧 bernardhachimi@outlook.com 🌐 vellza.co.uk